Diligent Robotics: Robot Products and Pricing

What Diligent Robotics Builds

Diligent Robotics builds robotic automation solutions for hospitals with a focus on clinical support tasks. The company's core offering, Moxi, is an autonomous mobile robot designed specifically for dynamic, semi-structured healthcare environments. Moxi assists hospital staff by completing repetitive logistical activities such as running patient supplies, delivering lab samples, fetching items from central supply, and distributing PPE or medications. Unlike robots built for direct patient interaction, Moxi focuses on enhancing operational efficiency 'behind the scenes.' Diligent Robotics pursues a 'robot-as-a-colleague' approach, developing robots equipped with compliant arms, mobile bases, and social navigation to co-exist with human staff. The company sells directly to hospitals and clinical care facilities, offering deployment, workflow integration, and ongoing support. Its business model centers on adapting robotic workflows to each site’s needs without requiring special infrastructure buildouts. Diligent Robotics operates in the United States, with its deployments concentrated in hospital and laboratory settings.

Diligent Robotics Products and Models

These are the Diligent Robotics models a buyer is most likely to be evaluating, and what each one actually does.

• Moxi — Moxi is an autonomous mobile robot designed for hospitals to automate delivery and supply logistics. Featuring a compliant robotic arm and mobile base, Moxi can perform tasks such as transporting lab samples, delivering medications, and fetching items from storage. Its navigation and manipulation systems allow the robot to open doors, ride elevators, and adapt to busy hospital environments. Moxi learns from human staff to refine its workflows over time.

Diligent Robotics Pricing and Availability

Diligent Robotics does not publicly disclose pricing or licensing structures for Moxi. The company indicates that new customers can integrate Moxi into their hospital operations within approximately 12 weeks from initial setup. Moxi installations require only a hospital’s existing Wi-Fi infrastructure and do not involve additional physical buildouts. Interested buyers should contact Diligent Robotics directly to receive tailored pricing based on deployment size, service level, workflow customization, and location. Based on current information, the company operates in the United States, and service coverage is optimized for hospitals and care facilities within this region. For procurement, decision-makers should plan for a lead time reflecting on-site assessment, staff onboarding, and process mapping. Costs will vary with operational scale and complexity.

Who Diligent Robotics Products Are For

Moxi is best suited for hospital administrators, operations teams, and clinical managers looking to automate routine logistical tasks that take time away from direct patient care. Facilities experiencing increased demands on nursing and support staff, or those aiming to improve workflow without adding headcount, are the primary audience. Moxi is designed to coexist with human staff and adapts to changing hospital routines. Operators seeking a solution for direct patient care, rehabilitation, or intensive bedside interaction should look elsewhere, as Moxi focuses strictly on behind-the-scenes tasks. Small clinics or facilities lacking regular delivery workflows may not benefit as much from Moxi's capabilities compared to larger hospital environments with more complex logistics.

• Moxi is tailored for busy hospital environments where operational workflows are complex and staff are stretched thin with routine errands.
• The robot requires only Wi-Fi connectivity and does not need physical changes to hospital infrastructure, but initial digital integration and staff onboarding are part of the process.
• Workflow customization is available and may impact project scope, requiring close collaboration between Diligent Robotics and the facility’s operations team.
• The technology is designed for non-patient-facing tasks; facilities must assess whether their highest workload involves logistics suitable for automation.
• Ongoing support, updates, and workflow adjustments are part of the service, so buyers should ask about the terms and support commitments.
• Moxi’s value increases with the scale and repetitiveness of logistics tasks; facilities with lower task volume may see less return on investment.
• Regulatory compliance (SOC Type II, HIPAA, TX-RAMP Level 2) is in place, but facilities with unique privacy or security constraints should verify requirements for robotic process data integration.

Diligent Robotics Alternatives

Robots and vendors a buyer typically cross-shops against Diligent Robotics.

• Aethon TUG — Aethon's TUG is an autonomous mobile robot used in hospitals to deliver medications, meals, and supplies. Unlike Moxi, TUG does not feature a dexterous robotic arm but handles high-volume cart-based transport.
• Savioke Relay — Savioke's Relay robot provides autonomous deliveries in hotels and hospitals. Relay focuses on basic item transport between points without the manipulation abilities of Moxi’s compliant arm.
• Swisslog TransCar — Swisslog offers the TransCar automated guided vehicle for healthcare logistics. It primarily automates transport of linens, waste, and meals, and relies on track-based navigation in hospital corridors.
• Vecna Robotics Pivot.al — Vecna Robotics’ Pivot.al platform includes automation solutions for healthcare logistics. Vecna’s systems offer flexible integration for hospital supply chain workflows but are typically aimed at larger-scale logistics management.

Recent news

A dated log of developments, each tied to its primary source.

• 2026-08 — Diligent Robotics has begun rolling out its Moxi 2.0 robot to health systems including Endeavor Health Edward Hospital, Providence Saint John’s Health Center, and Children’s Hospital Los Angeles, with deployments expanding across the U.S. The company reports that Moxi 2.0 offers faster and longer operating hours and can be deployed without changes to existing hospital infrastructure. The Robot Report